More Bikes — Bicycle Store in Vancouver

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More Bikes

Bicycle Store at 3332 Shrum Lane, Vancouver, BC V6T 1W5, Canada, Vancouver, British Columbia, V6T 1W5 . Here you will find detailed information about More Bikes: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    11:00 AM – 6:00 PM
  • Tuesday
    11:00 AM – 6:00 PM
  • Wednesday
    11:00 AM – 6:00 PM
  • Thursday
    11:00 AM – 6:00 PM
  • Friday
    11:00 AM – 6:00 PM
  • Saturday
    10:00 AM – 6:00 PM
  • Sunday
    11:00 AM – 5:00 PM

Rating

4
/
5
Based on 13 reviews

Contacts

Categories:
Region:
British Columbia
Address:
3332 Shrum Lane, Vancouver, BC V6T 1W5, Canada, Vancouver, British Columbia, V6T 1W5
City:
Vancouver
Postcode:
V6T 1W5

Photo gallery

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About More Bikes

More Bikes is a UK Bicycle Store based in Vancouver, British Columbia. More Bikes is located at 3332 Shrum Lane, Vancouver, BC V6T 1W5, Canada,


Please contact More Bikes using information below: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find More Bikes opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.


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Reviews of More Bikes

  • Jaxson
    Added 2016.10.04
    Visit #1: My bike was having a slight issue mis-shifting and required a derailleur adjustment. I brought the bike in on a Tuesday to the Wesbrook location and received a call the following Wednesday that it was finally ready to pick up. After riding the bike home, the derailleur issue was still there and noticeably worse.
  • Nora
    Added 2016.02.10
    Shop was excellent to deal with. Got a great deal on the bike but ran into a warranty issue shortly thereafter. Being that I am not from Vancouver I had to remove the part and ship it out for service. More Bikes reimbursed me for half of these shipping costs no questions asked. Would definitely buy from again.
  • Victoria
    Added 2015.09.20
    Their sales staff are way too pushy and the quality of servicing the bike was not of a caliber that I would recommend. The employee stated that it was a 'simple issue to resolve" but wasn't able to fix it. A more reputable shop ended up fixing it for free and I would not recommend morebikes to anyone.
  • Victoria
    Added 2015.09.01
    I was told I would get a call when the bike was ready but didn't get one over 4 days so I called back myself and found out that the bike had been ready for 3 days already. When I picked up the bike, they did not fix the derailleur issue and it's almost as if nothing was even done on my bike except accumulate dust in their storage. Even the manager refused to listen to me saying that the issue was fixed, before he just turned around and walked away from me in the middle of our conversation.
  • Jackson
    Added 2015.06.04
  • Eliana
    Added 2015.04.23
    Below is a recollection of my visits:
  • Isaiah
    Added 2015.01.09
    Visit #2: The next week, I brought the bike back with the derailleur issue to the Wesbrook location. The technician said he would fix the issue while I waited at the store. He seemed to have troubles with the derailleur cable and was forced to pull the cables with a set of pliers which caused the cable to begin fraying. I mentioned my concerns about the cable fraying near the barrel adjuster but he guaranteed me that the cable was in perfect condition and that it would not snap. The next day I went to Whistler. While riding my bike from the car park to the lift, the derailleur cable snapped where the technician frayed the cable with the pliers. This caused me to spend the day riding without the ability to shift gears, and also caused the derailleur to be in a position which kept causing the chain to fall off each run.
  • Claire
    Added 2014.10.12
    GREAT BIKE SHOP. Went there last Friday with my girlfriend to look for a couple commuting bikes. The customer service from both employees was outstanding. They were super helpfull to finding us the 'right' bike for each other. Ultimately, They were explaining all the different options for all the accessories needed, no pushing at all. Even after we bought both bikes they spent spent a considerable amount of time talking us about safety, security and general bike riding in the city. It was an amazing shopping experience
  • William
    Added 2014.07.26
    Very good service, they always make sure that your bike is safe to ride. They stayed until 6:30 to repair my bike.
  • Matthew
    Added 2014.07.09
    Visit #4: I returned to the 4th Avenue location upset about this issue and Matt took the bike in promising to fix it within the day. I was told I would receive a call when the bike is ready to be picked up. As expected, I did not receive a call and showed up when they were closing to pick up my bike which was ready. Matt mentioned that he had to replace the entire stock derailleur cable which was the problem, although I was under the impression that the stock cable was already replaced in Visit #3 which makes me believe that the work was not actually done. Another employee brought my bike from their back room and mentioned to Matt that “Something happened to the brake level.” I looked at the brake lever and noticed that it was bent to 90 degrees which is absolutely not how the bike was dropped off. Matt continued to change the subject about the brake lever and not take responsibility for it. For being a manager, Matt was one of the most unprofessional people I have met when dealing with the situation as he became extremely angry, started swearing, and started making offensive comments when I brought back the topic of the brake lever. The following day I called to speak to the store owner, Don, who also failed to take responsibility for the damaged brake lever. After I asked to review the security cameras to see exactly what happened, Don immediately told me that they would replace the lever which makes me assume that something happened they didn’t want me to see. I ended up putting the order in for a new brake lever at the Wesbrook location and the employee mentioned they would order the part from Shimano which would take a few days. When I went to go pick it up, they gave me the brake parts from a used bike which was in terrible shape and worse condition than the lever they bent. At this point, I realized I wasted weeks of time dealing with this terrible shop
  • Matthew
    Added 2014.02.27
    I came in here with an issue with my bike and the sales staff would not stop trying to sell me a bike. I told them I was happy with my existing bike and politely declined upgrading bike but they were quite insistent on their pushy sales tactics. They may be commission based however it made me feel uncomfortable as I had to continuously say no to their sales.
  • Emery
    Added 2014.01.08
    I have had nothing but bad experiences from this bike shop after purchasing a brand bike and being sold on their garbage ‘lifetime maintenance’ program. The maintenance work done by More Bikes has caused months of hassles and problems for me due to improper work being done which all started when it required a simple derailleur adjustment. I cannot recommend this store.
  • Brooklyn
    Added 2013.10.29
    Visit #3: After having bad luck with the Wesbrook location, I took the bike to the 4th Avenue location. The employee promised to have the bike ready within 2 days and would call when it was ready. After 4 days, I had still not received a call and had to call myself to find out that the bike was ready. I picked up the bike and was told that the entire derailleur cable was replaced with an aftermarket one. Unfortunately, I assumed that the bike was working and did not test ride it. The next day I went to Whistler and when riding from the car park to the lift, I noticed that the bike would only shift 2 out of 10 gears.
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