Saatchi Saatchi Fine Jewellery — Jewelry Store in Vancouver

Reviews of Saatchi Saatchi Fine Jewellery

• Christian

  Added 2016.09.21

  My favorite jewlery store in Vancouver. I love their customer service. They did a great job getting me a custom rose gold peach sapphire ring for a great price. I deffenetly recommend them!
• Lincoln

  Added 2016.07.06

  When we arrived for our appointment the experience in choosing a custom ring and hand selecting our stone was personal, intimate and fun! We were provided coffee and chocolates and given privacy at the appropriate times to consider our options and make an informed decision.
• Isabella

  Added 2016.04.27

  My fiance and I made an appointment at Saatchi and Saatchi and the service started immediately. Once I returned to my office I had a lovely confirmation email waiting for me which was a fantastic first impression.
• Sarah

  Added 2015.12.27

  I have used them 3 times in the past 5 years and every experience was better than the previous one.
• Roman

  Added 2015.10.15

  Julio told us the ring would be valued at approximately $6,000 after completion. After receiving the ring I went and had it independently valued, and it came back at $2,000 – we paid over $3,000 for the ring. It came back LESS than we paid for it! How is this possible?? I asked the valuer about the stone and he said it was CZ stone worth around $60. I explained to him the situation being charged $800 for the stone and he said he needed proof as there were no distinctive markings on the stone. I immediately went back to Julio and questioned him about how could the ring possibly be valued at $2,000 when we paid over $3,000 for it? And he said ‘Because that’s how much I charge’ The discussion became heated and all I received in return was utter rudeness and defensiveness – no solution from him whatsoever. He would not give me proof that the stone was worth the amount we paid.
• Jaxon

  Added 2015.04.14

  We will absolutely be back and feel fortunate to have found a local, family jeweller.
• Emma

  Added 2015.03.22

  Ultimately we requested a refund on the stone and he said ‘as soon as you walk out of this store no refund’ He said we could have an $800 credit note for a new stone in return of the stone when my Fiancé went in to discuss this with him, but we would have to pay his price for the new stone. On top of this we waited over 2 months to get our appraisal from Saatchi and Saatchi and it did not come back at $6,000 as Julio had told us in the store, it came back at $3,950.
• Zoe

  Added 2015.02.10

  The ring itself ended up being beautiful and I loved it. However here comes the awful part – I originally requested a moissanite stone for the centre stone as we weren’t ready to invest in a diamond. Julio talked me out of it and suggested I get a glass CZ – priced at $800.
• Brielle

  Added 2014.08.28

  Thank you!
• Isabella

  Added 2014.08.08

  My Fiancé and I are by no means made of money, and this was a huge investment for us so for a time which is supposed to be the happiest in our lives it has turned into one of the worst. I am heartbroken. We were looking at having our weddings rings made there too. I wish we had never gone into the store in the first place. Beware – these people are predators and awful scam artists!!
• Jonathan

  Added 2014.03.27

  My Fiancé and I had been into the store a few times looking at rings and speaking to Julio about having an engagement ring designed. We decided to bite the bullet and invest in having one designed. First alarm bell was that he requested we pay in cash. That should’ve turned me off immediately. Second was the process – which was relatively hassle free – I say relative because the first time we got the ring back the design was wrong.
• Hunter

  Added 2013.12.22

  I was surprised with the number of 1 star rating for this store. Now I see 7 of them is from the same (user) person who's diamond fell off. This is a very normal thing in the industry; to the point jewelry insurance number one line is to cover that. Don't blame them. It's like blaming the builder for a house that caught on fire only 7 days after buying the house.
• Lincoln

  Added 2013.10.08

  My fiancé cannot stop staring at her ring. They are very nice and knowledgeable. I cannot be any happier with my purchase. I looked at other stores before going here. I recommend them 100%.
• Luke

  Added 2013.05.07

  Kyle and Kelly