Granville Island Veterinary Hospital — Veterinary Care in Vancouver

Reviews of Granville Island Veterinary Hospital

• Christopher

  Added 2016.09.19

  So far.. It's been a great easy experience for our cat. Everyone has been quite friendly, and they all seem like they love animals. We have a Siamese / Ragdoll. Located quite near dowtown Vancouver with parking provided. The prices for most services have been acceptable. Will update if anything changes!
• Leonardo

  Added 2015.11.02

  Edit to this review - I struggled greatly with the end of my pet's life. At one point, I cancelled a scheduled euthanasia. No one at Granville Island checked up to see why I'd cancelled. You would think as vets, ethically, they would feel some compulsion to find out what was going on at least for the sake or welfare of my animal. But no one did. To me, in retrospect many months later, it's a huge red flag that this is a clinic that really only gives assembly line care at best and really doesn't care about its clients or their animals.
• Elena

  Added 2015.07.27

  After reading the CVBC website, I'm reducing the rating to two stars because I am still incredibly hurt by the lack of care and compassion I received. I feel that I did not receive the counsel that is incumbent upon veterinarians according to the CVBC guidelines on euthanasia. They are posted on the CVBC site under "resources," and "general topics."
• Sofia

  Added 2015.04.17

  Highly recommend. First time on recommendation. Emergency surgery on Christmas eve. Dr Chan very nice and caring. Dr. Schnarr excellent. We live on the N Shore, but might be worth the travel!
• David

  Added 2015.01.26

  We took our puppy here for his puppy checkups and vaccinations. All the staff were very welcoming and friendly and sent us home with a bunch of samples to get us through the thick of the puppy chewing phase. Our vet Dr. Rose gave us ample time to ask all of our "new parent" questions and gave us all the information we needed to decide what vaccinations were right for our puppy given his "lifestyle". She was very gentle with our puppy during his physical examination and he was completely at ease the whole time. And the price of our visits was much less than the first vet office that we visited (which is nice too).
• Aubrey

  Added 2014.09.26

  I wish I could write a review for every new puppy owner in British Columbia to see. I took my dog in who had a cough which was previously diagnosed as kennel cough from A pet hospital near where I life. The cough had been going on for weeks. The doctor scared us and told us our puppy has a collapsing tranchea and she needs X-RAYS right away. $300 later the doctor told us that indeed she will have collapsing tranchea for the rest of their life she will not be able to breath and eventually die from suffocation’s. Took the X-rays to 3 different vets after and it was NOT diagnosed as a collapsing tranchea. Puppy coughed for another week and has now recovered from the cold and is No longer coughing. What is even more disgusting is that the doctor watched me cry my eyes out in the clinic while she gave me a misdiagnosis to simply make money off me. My boyfriend took our puppy there to get her shots shortly after and there was another doctor who pulled up the scans and there were some photos that the other doctor HAD NOT SHOWN US that showed puppies trachea even more normal. I am disgusted with how I was treated and I really hope that new puppy owners can read this and remember that vets pray on new puppy owners who are uneducated. They know you will do anything and pay any money to save your pet but they are also big sales men and not like regular doctors so remember THAT!
• Santiago

  Added 2014.07.22

  I've gone here for years and have been generally very pleased with the care. However, this is an extremely busy practice and if you don't ask questions you may not get the information you need to take good care of your pet. For isolated, stand alone issues they are probably very good. But if your animal has a chronic, long-term condition you must make sure you ask questions especially if you see a vet you've never seen before. In my experience, they treat long-term, chronic conditions as they would stand alone issues with no information about preventive care or overall health improvement. This is a hospital - it is not a "wellness" clinic. Just because the clinic has a great reputation and the vets on an individual basis are very good, it doesn't necessarily mean they talk to each other or even read the full file. They are fine, but you must be an advocate for your own animal.
• Roman

  Added 2013.11.12

  If you find a vet that you resonate with, like I have, stick with them and really push to see that vet every single time. That goes especially if a vet other than your regular vet calls with test results. Before you agree to any treatment plan with a vet you don't know, make sure they know your pet's file and follow your gut. They may be a fine vet but may also have less experience or have a different philosophy about animal care than the vet you know and trust. I deeply regret trusting a vet at this clinic that I didn't know even though I am certain they were doing what they felt was best. They may know veterinary medicine, but you know your animal.